Home Blog Truck Accident How Amazon Throws Their Drivers Under the Bus

How Amazon Throws Their Drivers Under the Bus

By Eugene Bruno on February 20, 2023

Amazon is one of the largest and most successful retailers in the world. One key to the company’s success is fast delivery. Customers are able to receive orders in just a day or two, with next day delivery in many cases. The promise of fast delivery puts pressure on Amazon drivers, which can contribute to  higher numbers of auto accidents.

Originally, the company partnered with FedEx, UPS, and other carriers to make its deliveries. Currently, Amazon has a large fleet of vehicles. It also partners with local carriers to deliver goods housed in huge fulfillment centers throughout the county. These are warehouses where orders are received, filled, and shipped out to customers. Amazon shipping operations are growing rapidly, and it is now one of the largest delivery carriers in the country.

What Challenges Do Amazon Drivers Face?

Amazon designed its delivery system to provide for the fastest possible delivery, while maintaining company control over the process. Drivers who deliver for Amazon are under pressure to move quickly. Speed of delivery or pickup is a definite factor in their performance ratings and pay. These drivers receive little formal training. If they do not meet expectations, they can be terminated.

The company sets unrealistic quotas for delivery drivers. One operator in California was expected to deliver 350 to 400 packages per day per van during peak production times, as reported by the Strategic Organizing Center (SOC). To meet this quota in a 10-hour shift, a driver would have to park, sort, deliver a package, and document the delivery every one to two minutes without any breaks.

Drivers may be distracted, under pressure, and fatigued from working long shifts. Amazon drivers report high injury rates due to intense pressure from the company. In an SOC study, researchers found that, in 2021, contracted Amazon drivers were injured at an alarming rate of 18.3 per 100 workers.

What Are Amazon’s Policies on Auto Accidents and Insurance?

California is a fault state for motor vehicle accidents. The party who caused the accident is liable for resulting injuries. The e-commerce giant Amazon contracts with Delivery Service Partners (DSPs) which it claims are independent contractors. Amazon denies liability when a DSP causes a crash.

The company requires all its contractors to carry liability insurance. It provides Amazon Flex delivery insurance to cover drivers while on the job. This insurance provides up to $1 million in liability coverage per incident for accidents that are the fault of an Amazon driver.

How Can a Lawyer Help If You Have Been Injured by an Amazon Driver?

Under pressure to meet high expectations, Amazon drivers have a high accident rate. They can injure not only themselves but also other motorists and people sharing the road. If you have been hurt in a crash caused by an Amazon driver, you are entitled to seek compensation for your losses. Our San Diego car accident attorneys can investigate your accident to determine fault and liability and aggressively pursue the compensation you deserve. We could file a claim on your behalf, negotiate skillfully with the insurance company for a fair settlement, and go to court if that is what it will take to recover the compensation you deserve.

Why Choose Us?

Our San Diego personal injury attorneys at Eugene Bruno & Associates have more than 30 years of experience. We have handled thousands of cases and recovered millions in settlements and awards for our clients. Our award winning legal team understands that insurance companies do not play fair, and we stand up to them to get the recovery you deserve.

Our firm has a 99.7% success rate. If you have been hurt in a crash caused by an Amazon driver, call us today at (619) 209-6066.

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